Privacy policy

Effective Date: March 17, 2026

This Privacy Policy describes how NEW LOOK ENTERPRISES (trading as BY FIT) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website.

1. Information We Collect

When you visit the site, we automatically collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

  • Device Information: We collect information including your web browser version, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the website.

  • Order Information: When you make a purchase or attempt to make a purchase through the site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers or UPI details), email address, and phone number.

  • Customer Support Information: If you reach out to us regarding an order or inquiry, we collect the information you choose to share with us to resolve your issue.

2. How We Use Your Personal Information

We use the personal information we collect to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you.

  • Screen our orders for potential risk or fraud.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

     

3. Sharing Your Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:

 

  • We use an e-commerce platform (such as WordPress/WooCommerce) to power our online store.

  • We share data with payment gateways to securely process your transactions.

  • We share your shipping details with our delivery partners to ensure your order reaches you.

  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

5. Data Retention

When you place an order through the site, we will retain your Order Information for our records unless and until you ask us to erase this information.

 

6. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at:

Email: care@byfit.co.in